Privacy Policy

Mermaid Collections is committed to protecting the privacy of its online Clients in providing a secure
Online Shop for electronic commerce transactions.

When ordering products from Mermaid collections’ Online Shop, You will be asked to provide personal
information including your name, delivery address, telephone number, product selections as well as
card payment details. All the Personal Information provided by you will be used to process your orders
and is collected with your knowledge and express authorization upon opening an Online Shop account.
Consequently, some of this information will be shared with our partners, and in particular shipping and
payment gateway vendors.

Information provided at the time of making an order will be used to process the order including
payment and delivery. If you have activated the consent box, you will also receive information on our
products and promotions we feel may be of interest to you.

Your Personal information may also be used for marketing research relating to MERMAID COLLECTIONS.
It will not be used for any unsolicited communication to users unless so authorized by them. Mermaid
collections will use its best endeavor’s to ensure that such data is kept secure at all times. Unless
required to do so by law Mermaid Collections will not otherwise share, sell or distribute any of the
personal information you provide to us without your consent in writing and upon request, MERMAID
COLLECTIONS will remove users’ personal information from its database thereby cancelling their online
account. Upon request by sending an e-mail to: or a letter by
registered post to: “Customer Care Mermaid Collections, Anakombil A-177 ,Kanakanagar, Nanthencode,
Thiruvananthapuram ,695003 “, you may access, rectify, cancel and/or request that any erroneous
information concerning your Personal Data be corrected in particular in the event that your personal
details change.

MERMAID COLLETIONS, from time to time, may collect information about your usage of our website
related with Mermaid Collections preferences. We will use and analyze the collected information to
administer, support, improve and develop our business to provide you with the best service and this
information may be shared with our partner suppliers for analytical purposes only.

We use cookies to help keep track of your current shopping session and shopping basket content. If you
do not accept cookies, you will unable to use the Online Shop.

Any further doubt, query or suggestions relating to any services provided through the Website should
either be e-mailed to or sent to: :
Customer Care Mermaid collections
Anakombil A-177 ,Kanakanagar
Nanthencode, Thiruvananthapuram ,695003

We trust our privacy policy demonstrates our commitment to protecting your privacy.

Our site uses cookies (very small files that are sent by us to your computer or other access device) which
we can access when you visit our site in future. These cookies enable you to browse the website and use
our features such as shopping baskets and wish lists. We use these cookies to measure and analyze how
our customers use the website. This allows us to continuously improve our website and your shopping
experience. When browsing or shopping online, the website will remember preferences you make (for
example your user name, language or location). This makes your browsing experience simpler, easier
and more personal to you. These cookies are used to deliver adverts relevant to you. In addition, they
limit the number of times you see an advertisement as well as helping us measure the effectiveness of
our advertising campaigns. By using our website you agree that we can place these types of cookies on
your device and access them when you visit the site in the future.

If you want to delete any cookies that are already on your computer, please refer to the help and
support area on your internet browser for instructions on how to locate the file or directory that stores

When you register, you will be given the option to opt-out of subscribing to our regular update service
which will send you: (i) Email alerts for new products, features, enhancements, special offers, upgrade
opportunities, contests, events of interest, and one-off marketing promotions.

(ii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities,
contests, events of interest, and one-off marketing promotions.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing
communications you subscribe to will only be sent by Mermaid collections

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you
have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated
unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the

Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still
authorize us to give you a call from mermaid collections, or our service providers in relation to the
transactions made on the website.